Healthcare Systems Roundtable

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Value Based Care and the GED

Hosted by West Health

Thank you to all who joined us for our 11th Healthcare Systems Roundtable on August 13th, 2024 hosted by West Health. Please click on Supporting Materials below to find the presentation chat notes and resources.

  • Supporting Materials

    • Chat Notes

    August 13, 2024

    Zoom Chat Notes

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    Presentation Slides

    August 13, 2024
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  • Top Takeaways

    • Tony Rodriguez

    • Highlighted the need to focus on effective transitions for the system
    • We were successful because we framed this work on how it impacted the finances of the system
    • Meeting our stakeholder departments ‘where they’re at’ & focused on how these separate depts work together for a common goal
    • An important change in perspective is when we moved from seeing the ED as a ‘cost’ and ED visits as a failure, to how effective the GED as a point to influence SYSTEM cost savings.

    Amy Stuck

    • Data: Must know the pattern of hospitalizations in your hospital
    • Partnerships between Value-Based Care Organizations and Geriatric Emergency Departments are a critical strategy to avoid unnecessary admissions, reduce cost, and improve the quality of patient care.
    • The West Health Institute will be launching a Toolkit for Geriatric Emergency Departments to connect with their local Value Based Care Organizations. We will follow-up with you to provide you with your overlap data and the Toolkit.
    • If you are interested in being considered for inclusion in an upcoming Learning and Network, please contact Amy Stuck at: arstuck@westhealth.org

    Kevin Biese

    • The ED is an essential part of a value-based strategy because admissions are 1/3 of total healthcare cost and ED providers decide the disposition
      • Need to ‘incentivize’ providers with easy consistent pathways to achieve ACO-GED goals
    • Frequently, ED teams have untapped allies in the Population Health/ ACO/ VBC
      • Effective coordination between departments is mutually beneficial
    • Due to competing priorities on ED providers & teams, processes need to be clear and simple. Standardized algorithms tied to process and outcome metrics are ideal for feedback and successful incorporation into practice.

The Front Door to Patient Experience: How Geri-Care Improvements in ED Impact Patient Experience

Hosted by West Health

Thank you to all who joined us for our 10th Healthcare Systems Roundtable on November 14th, 2023 hosted by West Health. Please click on Supporting Materials below to find the presentation chat notes and resources.

  • Supporting Materials

    • Chat Notes

    November 14, 2023

    Zoom Chat Notes

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  • Top Takeaways

    • Kristie Foster:

    • Bridging care gaps for geriatric patients after discharge, is essential to decreasing readmission to the ED and inpatient units.
    • Explore what local community geriatric resources are already available to your patients. Likely you have some hidden treasures (people and programs) that could greatly impact your patients. These resources may be the resource needed to allow your patients to maintain their independence and to focus on what matters most to them.
    • Be the person that you want to care for your family.

    Stephen Meldon

    • Know your patient experience drivers.
    • Build process and caregiver education to address those drivers.
    • Don’t ‘silo’ patient experience, patient safety, and quality. High reliability and patient experience are complementary to each other.

    Matthew Thomas

    • Quality and mindful healthcare will get you to your goals for patient experience. The patients and the accolades will follow good work.
    • The geriatric population is not just regular older adults. It’s not a monogenous group, they have individual needs. Deliberate communication and tailored care come first.
    • Engagement and retention of your quality physicians, ancillary staff, and nurses will pay off more than you can imagine. Incentives and connection with your staff will lead to a better outcome.

Census Management: Across and Within Systems

Hosted by West Health

Thank you to all who joined us for our 9th Healthcare Systems Roundtable on May 30th, 2023 hosted by West Health. Please click on Supporting Materials below to find the presentation slides, chat notes, and resources.

What Matters Most: Implementation and Tracking Across and Within a System

Hosted by West Health

Thank you to all who joined us for our 8th Healthcare Systems Roundtable on October 25th, 2022 hosted by West Health. Please click on Supporting Materials below to find the presentation slides, chat notes, and resources.

EHR/Data Dashboards: Tracking Impact and Outcomes Across a System

Hosted by West Health

Thank you to all who joined us for our 7th Healthcare Systems Roundtable on July 26th, 2022 hosted by West Health. Please click on Supporting Materials below to find the presentation slides, chat notes, and resources.

Generating Buy-In Across and Within a Health Care System

Hosted by West Health

Thank you to all who joined us for our 6th Healthcare Systems Roundtable on April 26th, 2022 hosted by West Health. Please click on Supporting Materials below to find the presentation slides and chat notes.

Approach to Enterprise-Wide GEDA Implementation

Hosted by Cleveland Clinic

Thank you to all who joined us for our 4th Healthcare Systems Roundtable on September 1st, 2021 hosted by Please click on Supporting Materials below to find the presentation slides and unanswered chat questions.

Delirium Screening – Iterating on Implementation

Hosted by Mayo Clinic

Thank you to all who joined us for our 3rd Healthcare Systems Roundtable on March 2nd, 2021 hosted by Mayo Clinic. Please click on Supporting Materials below to find the Meeting Summary, chat notes, links to delirium screening videos, and other helpful links.

This recording for the Healthcare System Roundtable held on March 2, 2021, starts a few minutes late, just shortly after the opening remarks.

Strategies for GED Accreditation Across a System

Hosted by Northwell Health

Thank you to all who joined us for our 2nd Healthcare Systems Roundtable on October 30th, 2020 hosted by Northwell Health. Please click on Supporting Materials below to find the Meeting Summary.

  • Supporting Materials

    • Meeting Summary

    October 30, 2020
    Prepared by West Health

    Summary of the main take-home points from the round table prepared by WestHealth.

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GED Evaluation and Implementation

Hosted by Advocate Aurora Health

Thanks to all who participated in our first GED Health Care Systems Roundtable co-hosted by Advocate Aurora, Wednesday, August 26, 2020.

A special thanks to the Advocate Aurora team for kicking off the Roundtable Series and helping lead our discussion “How to Evaluate our Practice as we Disseminate the Geriatric Emergency Department”.

We are grateful and excited to continue sharing experiences, strategies, and struggles of spreading GEDs across multiple EDs within a HealthCare system.

The first Health Care Systems Roundtable hosted by West Health and GEDC. Advocate Aurora Health kicked off this series of discussions with an overview of their Quality Improvement initiatives system-wide.