Leading the Discussion
In August 2025, the GEDC team attended the What’s Right in Healthcare Conference, hosted in Boston by Huron, a global professional services firm with extensive healthcare experience.
GEDC Co-Principal Investigator Kevin Biese, MD, joined Northwell Health‘s Sarah Healey Herod to lead a breakout session titled, “Engaging Emergency Departments as a Strategic Asset to Address System-Wide Capacity.”
About the Session
With an aging population and workforce shortages, capacity challenges are putting a strain on health systems nationwide. This discussion frames the emergency department (ED) as vital to alleviating that pressure, with insight into how age-friendly care can contribute.
View the Full Talk
Discover how the geriatric ED can ease capacity issues — with valuable learnings from a Northwell Health case study.
A Key Takeaway
By rethinking the emergency department’s place in the broader healthcare system, EDs can play a strategic role in facilitating patient throughput. And by adopting a geriatric ED model, EDs like yours can help ease the strain while advancing care for older adults.
Keep Exploring
Learn more about how to address capacity challenges and related issues in the geriatric ED. Explore additional tools, resources, and educational materials from GEDC.
Looking for additional support?
Make Your Hospital a GEDC Member
Making Quality Improvement projects a reality requires collaboration. With a GEDC hospital membership, your team has ongoing support. Access clinical experts, assign learning activities, manage your team and more from a personalized dashboard. Together, these resources help position your ED to improve care for older adults and meet the CMS Age-Friendly Measure.




