Leading the Discussion
In August 2025, the GEDC team attended the What’s Right in Health Care Conference, hosted in Boston by Huron, a global professional services firm with extensive healthcare experience.
GEDC Co-Principal Investigator Kevin Biese, MD, joined Northwell Health‘s Sarah Healey Herod to lead a breakout session titled, “Engaging Emergency Departments as a Strategic Asset to Address System-Wide Capacity.”
About the Session
With an aging population and workforce shortages, capacity challenges are putting a strain on health systems nationwide. This discussion frames the emergency department (ED) as vital to alleviating that pressure, with insight into how age-friendly care can contribute.
View the Full Talk
Discover how the geriatric ED can ease capacity issues — with valuable learnings from a Northwell Health case study.
A Key Takeaway
By rethinking the emergency department’s place in the broader healthcare system, EDs can play a strategic role in facilitating patient throughput. And by adopting a geriatric ED model, EDs like yours can help ease the strain while advancing care for older adults.
Keep Exploring
Learn more about how to address capacity challenges and related issues in the geriatric ED. Explore additional tools, resources, and educational materials from GEDC.
TOOLKIT | December 18, 2025
Addressing Boarding in the Geriatric ED
This toolkit provides tools, recommendations, guidelines, and educational resources for EDs to implement processes that address the problem of boarding. It contains essential background and real-world examples of successful boarding protocols and a slide deck presenting the financial and patient-centred benefits of boarding reduction practices.
BLOG | August 28, 2024
CMS Age Friendly Hospital Measure: Resources for Emergency Departments
Helpful educational resources to help you and your emergency department meet the CMS Age-Friendly Hospital measure.
WEBINAR | October 27, 2025
What Matters: Eliciting Patient Healthcare Goals and the CMS Hospital Measure
Experts discuss strategies for eliciting patient healthcare goals in an emergency setting with complex older patients, and how emergency departments can meet domain one of the CMS Age-Friendly Hospital Measure.
Looking for additional support?
Make Your Hospital a GEDC Member
Making Quality Improvement projects a reality requires collaboration. With a GEDC hospital membership, your team has ongoing support. Access clinical experts, assign learning activities, manage your team and more from a personalized dashboard. Together, these resources help position your ED to improve care for older adults and meet the CMS Age-Friendly Measure.