# Volunteer Role Description The BRAIN Project Volunteer Role Description Defining the Position Volunteers can be a valuable asset to the geriatric ED. Before you begin recruiting, you will want to define the parameters of the role. To help you create an effective volunteer job description for volunteers that will work with older adults at your hospital, we’ve shared a sample. This particular sample was created for a Meal Mates role, but you can adapt it for your program. Start With an Example Read the following volunteer role description for an idea of what to include in your own. We’ve also provided a Microsoft Word version for ease of use. Sample Volunteer Role Description Get started by adapting this sample document. Download Word Document Example Volunteer Role Description Position Title Meal Mates Volunteer Department Volunteer Services Reports To List the members of Volunteer Servicesw tha the volunteer will report to. Qualifications Friendly, people-oriented, able to interact with all types of people Must be able to communicate in English; bilingual skills are a plus Excellent interpersonal, communication, and listening skills Must be able to walk and stand for the majority of the shift Competencies Accountability — Responsible for completing work assignments Communication — Good listening skills; able to maintain strict confidentiality at all times Continuous Learning/Flexibility — Driven to develop, acquire, and utilize new knowledge, skills Customer Focus/Caring — Able to determine customer needs and provide them with excellent service Respect for Diversity — Values differences in all people; avoids demonstrating any bias toward individuals or groups by words and actions Teamwork/Collaboration/Support — Willing to work cooperatively with others and without direct supervision Training Hartford Hospital orientation HIPAA Education Hartford Hospital Meal Mates Volunteer training One shift with a preceptor (staff or volunteer) Continuing education as required Responsibilities Sign in at the Volunteer Office Report for duty with appropriate volunteer attire and identification badge Provide meal assistance on assigned unit Introduce self and volunteer role in an appropriate manner Always honor the patients right to refuse volunteer assistance Be sure you have clear permission from the patient’s nurse before assisting with meal ALWAYS wash hands when entering and leaving a patient room Communicate any concerns about the patient to their nurse before leaving the unit VOLUNTEER WILL NOT Move or boost a patient Lower side rails Assist patient getting in/out of a bed or chair Offer medical advice Offer advice on hospital, unit policies, or procedures Offer physical care (lifting or moving a patient) Enter isolation rooms Remove linens from beds Typical Physical Demands Able to stand for long periods of time Hours of Duty Two 3-hour shifts per week for 8 weeks Sunday through Satruday Part of the BRAIN Project Delirium Toolkit Call Back BPAC sessions are a key element of the BRAIN Project. The initiative brings the Alzheimer's Association and the Geriatric ED Collaborative together with the support of the West Health Institute. Its goal is to identify high-performing hospitals, understand how their models work, and translate those lessons into practical tools for other health systems to adopt. Explore BRAIN Project Part of the BRAIN Project Creating Dementia and Delirium Friendly Hospitals BPAC sessions are a key element of the BRAIN Project. The initiative brings the Alzheimer's Association and the Geriatric ED Collaborative together with the support of the West Health Institute. Its goal is to identify high-performing hospitals, understand how their models work, and translate those lessons into practical tools for other health systems to adopt. BRAIN brings together leading hospitals to explore practical interventions for dementia and delirium in ED and inpatient settings. Successful approaches are shared through collaborative sessions and formalized. From there, health systems are equipped to transform care — translating what is already known into what is widely practiced. Explore BRAIN Project Find out how BRAIN is making a difference. Get Updates